Merchant Spotlight: Wellness Marketer

Q: How did wellness products inspire you to launch a family-owned online store?

Gary Weber: My wife has done a near staggering amount of research related to alternative health and wellness-related products over the course of several decades. She found that the vast majority did not perform as advertised or were minimally beneficial, at best. However, after much trial and error, several product lines were found to be tremendous, and this hand-picked selection has contributed greatly to my family's overall health and well-being. At some point, we realized that others could benefit from such a thoroughly vetted selection, especially as Americans in particular became more health and wellness-conscious in the late '90's and early 2000's. Thus, a store was born.To date, we thoroughly examine and test every single product line before we offer it for sale this core ideal, the unwillingness to compromise when it comes to product quality and selection, continues to be our recipe for success.

Q: What kinds of products do you offer that are designed to help people find a healthy, balanced life?

Gary: At WellnessMarketer.com, we offer a large array of magnetic jewelry, crystal-based jewelry, homeopathic supplements, and a variety of other products designed to enhance every aspect of our lives and well-being.

Q: How does magnetic jewelry help those experiencing joint pain?

Gary: Magnetic jewelry has been worn for thousands of years. While we cannot, and do not, make any medical claims when it comes to magnetic therapy, we can state with certainty that customers who try our magnetic jewelry or other magnetic products are thrilled with the results, and very often end up coming back for more for friends and family. Hearing the wonderful stories of all those folks trying magnetic therapy for the first time is one of the most rewarding experiences that we at WellnessMarketer.com have enjoyed.

Q: How do you work with large manufacturers such as Q Link to bring the same products with affordable prices to your store?

Gary: One of our great keys to success has been the ability to keep our costs low, which lets us offer products of the highest quality at prices that are almost unheard of. Every minute detail of our business practices and procedures have been carefully analyzed and adjusted for the absolute maximum in efficiency. We also purchase most items in large bulk and we have established long-standing relationships with our partners and vendors. This, in turn, saves our customers even more money, as we are able to negotiate better pricing with our vendors.

Q: What kinds of improvements have you made over the years to make shopping a pleasant experience?

Gary: We have continually refined all aspects of our business, especially those which the customer directly experiences. I have honestly lost track of just how many times we have redone our website's navigation, for example. The main idea is to remove anything that hinders the customer from having the most rewarding shopping experience possible. Naturally, at the same time, it makes sense to implement anything that helps the customer. Bigger and better product pictures, more detailed and thorough product descriptions, clear instructions and policies, and a clean, logically set up website are just the starting points. Beyond the virtual experience, we have also done a plethora of things in the real world to help our customers. Shipping operations have been very carefully designed to allow for quick dispatch of goods. We've tested many different types of packaging to ensure that the products make it to the destination safely, and that they look appealing when the package is opened. We've informed ourselves to the best of our ability about our products when a customer asks a novel question or has an unusual request, we don't shrug it off we see what we can do to help. Finally, a satisfaction guarantee is in place for every single product that we sell. Not every product works for everyone we know that, and that's why we want to give every customer the opportunity to shop and perhaps try something new without worrying about what would happen if a particular product ends up not being the right one.

Q: In what ways would you like to see your store grow or change in the next 3-5 years?

Gary: Obviously, we look forward to continually expanding our product selection. We want to share our new finds with our customers. Also, we will work to make our site even easier to use and more accessible to everyone. Our goal truly is to make shopping at WellnessMarketer.com fun, easy, rewarding, and convenient.

Q: What else would you like to tell us about WellnessMarketer.com or its products?

Gary: We are always interested in customer feedback, since it is our goal to make shopping at WellnessMarketer.com a pleasurable experience.