Merchant Spotlight: The Comfort Company

The Comfort Company is the result of Renee Wood's desire to help those who have lost someone they love. When she couldn't find a meaningful gift to present to a grieving family member, Renee took matters into her own hands and crafted a unique remembrance pendant that perfectly expressed what she wanted to say. This process was so fulfilling that Renee decided to continue along this path, and in 2001, she opened her own e-commerce business. "After a short stay with another web host," says Renee, "I switched to MonsterCommerce so that I could benefit from their excellent customer service, upgraded shopping cart, and professional looking page templates. Network Solutions plays a major role in my selling success because my site is rarely ever down. With my last host, my site was down nearly once a week." Renee's experience as a hospital social worker who often dealt with loss has helped her carefully select and design the best products for The Comfort Company, including items that bring hope and comfort to those in grief.

Today TheComfortCompany.net carries over 300 items designed to help those who have lost someone cherish the memories of their loved ones, including the original pendant that started it all. Through Network Solutions and MonsterCommerce, Renee is able to successfully meet the growing needs of The Comfort Company and maintain a happy family life with her husband and their four daughters. "My favorite MonsterCommerce feature is dataport because I can export all of my shipping information very easily," says Renee. "My business has grown from shipping an order every couple of days to shipping over 1500 items a month." Renee and The Comfort Company have recently gained national exposure, including an appearance on the Oprah Winfrey Show. Business is now busier than ever! "Working with MonsterCommerce and Network Solutions has been an awesome experience for me and allows me to send comfort to those who need it most."