Shopper Information: Buyer FAQs
We'd be happy to assist you with your shopping needs. However, first we suggest you browse through our frequently asked questions. If you need further assistance, please don't hesitate to contact the merchants through their website.
- What is MonsterMarketplace?
- How do I buy something that I see listed in the Marketplace?
- What if I have questions about an item listed in the Marketplace?
- Whom do I contact regarding my order?
- How much sales tax do I pay?
- Are my purchases secure?
- Are your products available to international users?
- What is MonsterMarketplace's Privacy Policy?
- Do you have a catalog, or do I have to order online?
- Do I have to have a business / tax ID# to order through MonsterMarketplace?
- What is MonsterMarketplace?
- MonsterMarketplace is a shopping directory where thousands of merchants list their products for you to compare before making a purchase.
- How do I buy something that I see listed in the Marketplace?
- When you have found an item you would like to purchase, on the product landing page, click the "Purchase Online" button and you will be taken to that merchants actual web site where you can complete your order.
- What if I have questions about an item listed in the Marketplace?
- Unfortunately, we cannot provide you with merchant or product specific information. You must contact the merchant directly from their web site if you have any questions.
- Whom do I contact regarding my order?
- MonsterMarketplace is a online shopping directory. We don't stock, sell or ship anything. If you have a question regarding your online order, contact the merchant directly for assistance.
- How much sales tax do I pay?
- We don't list any sales tax information on our web site. Sales tax and shipping costs are available once you proceed with your purchase from the merchant's site. Sales tax, whether it's applied or not and how much, depends on your product, merchant location, and delivery address. You can always calculate tax and shipping charges before you finalize your purchase.
- Are my purchases secure?
- All MonsterMarketplace merchants use a secure server for all transactions.
- Are your products available to international users?
- All prices listed on MonsterMarketplace are in U.S. dollars, and site content is only in English. The majority of our merchants are based in the United States; however, many ship internationally. Contact the merchants directly for assistance regarding shipping charges and exchange rates.
- What is MonsterMarketplace's Privacy Policy?
- Please see this page for details on our Privacy Policy.
- Do you have a catalog, or do I have to order online?
- No, we do not have a catalog for the simple reason that we list merchants products, we are not the vendor, you'll have to contact that particular merchants website directly to inquire about a catalog.
- Do I have to have business / tax ID# to order through MonsterMarketplace?
- No, but we do have merchants that offer discounts and wholesale pricing.